Frequently Asked Questions
Everything you need to know about shopping with Miso by Sonia.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Miso by Sonia garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.